Last updated: 08/19/25

Zunimed Family & Wellness Clinic (‘we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our clinic, including through SMS text messaging services.

1. Information We Collect

We may collect the following personal information when you interact with us:

• Name, address, phone number, and email address
• Date of birth and demographic details
• Medical information necessary for care
• Appointment history and preferences
• Payment and billing details

2. How We Use Your Information

Your information is used to:

• Provide medical services and wellness care
• Schedule and confirm appointments
• Send appointments reminders, follow-up care instruction, and health tips via SMS
• Communicate billing or insurance updates
• Respond to patient inquiries and support requests

3. SMS/Text Messaging Policy

• By providing your mobile number, you consent to receive text messages from Zunimed Family & Wellness Clinic related to healthcare, appointments, and patient support.
• SMS consent is not shared with third parties or affiliates.
• You may opt out of receiving messages at any time by replying STOP.
• To receive assistance via SMS, reply HELP or contact our office directly at 407-378-7474.

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared only with:

• Healthcare providers involved in your care
• Insurance providers for billing and coverage purposes
• Legal or regulatory agencies, if required by law

5. Security of Information

We use reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

• Access and request a copy of your records
• Request corrections to your information
• Withdraw consent to non-essential communications (such as SMS)

7. Contact Us

If you have any questions about this Privacy policy or how your information is handled, please contact us:

Zunimed Family & Wellness Clinic

2572 West State Road 426, Suite 3048

Oviedo, Fl 32765

407-378-7474

info@zunimedclinic.com